Technical support for the Iridium GO! is covered by Iridium, your pace of purchase and by your sim provider. However here are some answers to common issues: 

Can't find the answer you're looking for? Let us know at faq@TRACKAmap.com
 

Initial TRACKAmap setup

I have no signal

I am not getting a GPS position

The device won't turn on

How do I set or change the frequency of tracking messages?

I can't send an SMS

Do you have a current satelitte phone plan that includes SMS? If you cannot send messages at all then on the Iridium GO! app, check that the number listed under  

gggggggggg

 

 

 

URL of my TRACKAmap

Embedding my TRACKAmap